the most trusted name in water testing

Contact Us

Contact Taylor Water Technologies


Our business hours are 8:00 a.m. - 5:00 p.m., Eastern Time, Monday through Friday, except major holidays. You may order or leave us messages anytime using our automated phone attendant (800-837-8548) or here on our website.

Customer service employees are the face of Taylor. They work at a fast pace fielding questions about test procedures, taking orders, and resolving problems. Taylor's Customer Service Manager, Kathy Mauler, has a friendly manner and efficient service, which exemplify the high standard buyers have come to expect in their interactions with Taylor. Under Kathy's guidance, our customer service reps excel in their mission. We are happy to take any questions you may have.

If you have a technical question, you may ask it on the "Email Technical Support" page, and it will go straight to Taylor's Manager of Education and Technical Support.