What you do when you visit our website determines how we handle the information we learn about you:

If you visit our site to browse or to download information like MSDSs:

We collect and store the name of the domain and host from which you access the Internet (for example, aol.com); the Internet protocol (IP) address of the computer you are using; the browser software you use and your operating system; the date and time you access our site; and the Internet address of the website from which you linked directly to our site.

We use this information to measure the number of visitors to the different sections of our site, and to help us make our site more useful.

We do not sell or trade your information with anyone.

If you visit our website to make a purchase:

A small text file called a cookie is placed on your computer's hard drive in order to make it possible for you to fill your "shopping cart" online. The cookie transmits information about your Internet session back to the website's computer which, generally speaking, is the only computer that can read it. After 60 minutes, your session expires and the cookie is no longer effective. If you have chosen to disable cookies on your computer, it will be impossible for you to assemble a shopping cart of products. Your alternative is to manually write down the product name(s) and number(s) you wish to purchase and then call or fax our Customer Service Department with this list.

We do not sell or trade your information with anyone.

If you choose to identify yourself by sending us an e-mail:

We may collect this information and store it in our database to contact you at a future date about our products, special promotions, or appearances. We do not sell or trade your information with anyone, and we only share it with our distributor partners if you so request (for instance, if you ask for a sales call by your local Taylor distributor).

If you contact us to order publications or other support material, we will use your shipping address to fulfill your order; we may use your e-mail address to respond to your request.

In certain circumstances, we may be required by law to disclose the information you submit. The information you provide is up to you. If you choose not to provide your name or other identifying information, it may be impossible for us to make an adequate response to your communication.

If you want to get information about you that may be in our records:

Please direct your written inquiry to our Database Manager, Jane Armacost, at 31 Loveton Circle, Sparks, Maryland 21152. Providing a telephone number where you can be reached during our business hours may facilitate our response.

Here's what you should know about the security of the information you provide to us:

This site employs the Secure Sockets Layer Protocol (SSL) to authenticate and encrypt information you send to our server when making an online purchase from us. SSL protects all of this personal information, such as your credit card number, name, and address, so that it cannot be read or altered as it travels over the Internet. Once confidential credit card information reaches us, it is immediately relayed to a secure financial gateway and is not stored on our server or file systems in any way. Any other information you send is stored on a secure server.

Note: A yellow lock icon will appear in your browser status bar whenever you are engaged in a transaction secured by SSL. In addition, you will be alerted when you are entering and leaving a secured area in our website by a pop-up.

Customers with open-term accounts are also protected by a password that must be used to initiate a purchase. Knowledge of a password should be limited to those in your organization with purchasing authority.

Alternatively, when you are ready to make a purchase, you may print out the contents of your shopping cart and either call our toll-free Customer Service line, 800-TEST KIT (837-8548), or fax it to 410-771-4291 attention Customer Service.

If you send us an e-mail, you should be aware that no e-mail is completely secure from interception. So, please do not include sensitive information like your credit card number. We will NEVER ask you to divulge confidential information such as your credit card number or account password in an e-mail.

This website contains links to websites maintained by other organizations. You should know that once you activate a link to another website that's listed on our site, you are no longer subject to the privacy policy and protections of the Taylor Technologies website.

Here's how to contact us about a privacy-related concern:

E-mail us.

You also may contact us by post or telephone.

If you do so, we may use the information you provide in the ways we have described in this privacy policy.

© 2017 Taylor Technologies, Inc. • All Rights Reserved • View Privacy Policy